Shipping & Policies
Transparent support designed for Pakistani luxury collectors. Learn about our secure PostEx logistics network, 100% fragile transit replacement warranty, and direct payment options.
Express Shipping & Dispatch
We provide secure nationwide delivery across Pakistan. Every sculpture is securely packed in custom protective padding to preserve the pristine geometric edges of the Khewra pink rock salt.
Express Shipping
2 to 3 working days delivery to major urban hubs: Lahore, Karachi, and Islamabad.
Same-Day Delivery
Available exclusively in Lahore for urgent orders or corporate commissions.
All orders are dispatched via PostEx with secure Cash on Delivery (COD) option and tracking capabilities.
Transit Damage & 7-Day Replacements
Himalayan salt stone lamps are highly fragile, hand-sculpted pieces. We take utmost care in packaging and reinforcement, but in rare circumstances, transit stress can impact raw crystal minerals.
If your lamp arrives broken, cracked, or wet during transit, we offer a hassle-free 7-day replacement guarantee.
Simply send a photo or video of the damaged item to our active WhatsApp team.
No complex refund disputes, no exhausting returns, just seamless free-of-cost replacements shipped straight back to you.
Verified Payment Methods
To make checkout safe, familiar, and absolutely seamless for our buyers in Pakistan, we provide multiple verified transaction options:
Cash on Delivery (COD)
Standard, zero-risk payment. Pay in cash directly to the PostEx dispatch rider when the package safely arrives at your doorstep.
Direct Mobile Wallets (JazzCash / EasyPaisa)
Instantly pay using your dynamic mobile wallet apps for accelerated order dispatch. Account details are shown clearly during checkout.
Direct Bank Transfer
Ideal for luxury corporate gifting, wedding packages, or customized physical shape commissions. Pay securely via standard IBAN online bank transfers.
Have a custom query or specific corporate shipping requirement?
Discuss Custom Guidelines on WhatsApp